Awkwardness gives me great comfort. I’ve never been cool, but I’ve felt cool. I’ve been in the cool place, but I wasn’t really cool – I was trying to pass for hip or cool.

A girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It’s hard to balance everything. It’s always challenging. My relationships with producers or photographers – these are relationships that took years. I can’t get sucked into that celebrity thing, because I think it’s just crass. My aim is to make the poor look rich.

HOW DO I PLACE MY ORDER?

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

WHERE ARE THESE SHOES MADE?

ABOUT WIDE FEET OR HALF SIZE?

MY TRACKING NUMBER ISN’T WORKING.

I'VE PLACED AN ORDER WITH MULTIPLE ITEMS RECENTLY, CAN I COMBINE THEM INTO ONE PACKAGE?

I NEED HELP WITH A LATE ORDER.

PAYMENT

HOW SECURE IS MY PERSONAL INFORMATION?

CANCELLATIONS

I TRACKED DOWN MY ORDER AND THE STATUS SAYS RETURN TO SENDER, WHAT SHOULD I DO?

THE TRACKING SITE SAYS DELIVERED BUT I HAVEN’T RECEIVED MY ORDER YET.